Contact

Get in Touch

Have a question or want to learn more? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Send us a Message

Contact Information

Office

North Vancouver, BC
Canada

Business Hours

Monday - Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

Note: We typically respond to emails within 24 hours during business days.

Contact and Support FAQs

Answers for campaign owners, backers, and visitors before reaching out.

When should I contact GreatBower?

Contact GreatBower if you need help with a renovation campaign, have a question before contributing, want to report a campaign concern, or need support with an account or payment record.

Can I ask about a campaign before contributing?

Yes. If a campaign detail is unclear, you can contact support or review the campaign page carefully before deciding whether to contribute.

How quickly does GreatBower respond?

GreatBower typically responds to email inquiries within one business day. More complex campaign, payment, or account questions may take longer to review.